Last Updated: February 1, 2022
WHAT WE COLLECT
We collect information about you for the purpose of providing Insights and recommendations to Sales Managers on how they can improve their management of Sales Representatives and improving our software. We collect information and data to help us compile, organize, and verify this information for the benefit of the Sales Managers. The collected information may include:
Information You Give Us. We collect your name, email address, phone numbers, account log-in information as well as other information you directly share with us on our Website and via the Salesforce API.
Information We Receive From Third-Party Sources. We may get information about you from third-party sources. If you are a Sales Representative, we may receive your information through the Platform and/or Salesforce API, including metadata related to your work email accounts, calendar metadata, or customer relationship management systems. We may add this data to information we get from our Website. BuyerSight never receives or stores credentials for any third-party sources.
We also collect other information that does not uniquely identify you as an individual. This information is referred to as “Non-Personally Identifiable Information (“Non-PII”). We collect Non-PII when you interact with us and use our Services. Examples of Non-PII that we collect may include device model, browser type, operating system, platform (Android, iOS, web), or referring website. For example, when visiting our Website, we log the pages you viewed on the Website, how long you spent on a page, access times and information about your use of and actions on our Website.
USE OF PII
We may process PII of Sales Representatives and Sales Managers. We use your PII as follows:
- To operate, maintain, and improve our Services.
- To respond to comments and questions and provide customer service.
- To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- If you are a Sales Representative, to provide Insights to your Sales Manager.
- If you are a Sales Manager, to provide and deliver products and services at your request.
SHARING OF PII
We will never share your PII with any other third party other than the purposes described below:
- We may share PII with your consent. For example, if you are a Sales Representative, you may let us share PII with your Sales Manager for business and commercial purposes. Those uses will be subject to your employer’s privacy policies.
- We may share your information with law enforcement, and officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of PII is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violation of any of our terms and conditions or any other applicable policies.
- We may share information with those who need it to do work for us.
We may also share insights obtained from aggregated and/or anonymized data on our blog for content marketing purposes. We will not otherwise share any of your PII with third parties without your consent.
As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you visit our Website, we may collect certain information automatically from your device. This information may include internet protocol (“IP”) addresses, browser type, device used, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Website. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. This type of information is collected to make the Website more useful to you and to tailor the experience with us to meet your special interests and needs. We may also automatically collect information about your use of features of our Website, about the functionality of our Website, frequency of visits, and other information related to your interactions with the Website. We may track your use across different websites and services.
BuyerSight also uses Google Analytics. The following link explains how Google uses data when you use its partners’ websites and applications: www.google.com/policies/privacy/partners/. Your use of the Website is evidence of your consent to BuyerSight storing and accessing cookies and other information on your computer or phone and BuyerSight’s use of Google Analytics in connection with such activities. Please read the information at the link provided so you understand what you are consenting to.
INFORMATION CHOICES AND CHANGES
You may send requests about PII to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your PII.
You can typically remove and reject cookies from our Website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Website works for you.
We may allow you to access third-party content on the Website, or to link to third-party applications and locations from the Website, but we are not responsible for your interaction with third-party content, apps and locations, nor are we responsible for third-party policies or practices. Please contact the relevant third parties regarding their privacy and data security policies and practices.
NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS (AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83)
A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL DATA TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING PRIVACY@BUYERSIGHT.IO. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.
“DO NOT TRACK” POLICY
California law requires us to inform you how we respond to web browser Do Not Track (“DNT”) signals. Because no industry or legal standard exists for recognizing or honoring DNT signals, we do not respond to them at this time. This Policy is subject to change as the privacy community and industry develop best practices for responding to DNT signals.