The only way to really understand what is happening within a sales team is to look at the team’s communication records. Communication is at the heart of customer relationships. If you don’t know what your team is saying, you don’t really know what is going
It has been suggested that there is a dichotomy in how Artificial Intelligence will impact the workplace: AI can be used as a “crutch that relieves us from thinking,” as with real-time directions from Google Maps, or it can be used to improve human performance
More than just a fad, data-driven coaching is a new sales paradigm that can have a significant impact on team performance.